Customer Support

Welcome to the customer support area. Here you will find important information about your order, delivery, how to care for your boots, returns information, FAQs and how to contact our Customer Service team.

WHAT’S IN THIS SECTION?

Christmas Ordering

Make sure you get your Hunter boots under the tree by checking out our Christmas ordering and returns information.

Returns Procedure

The Hunter returns procedure: who you should contact if you need to return your boots to us. Please note that this returns procedure only applies to goods that have been purchased directly through this website.

FAQs

The most commonly-asked questions from our Customer Service team, including help with Payment Processing, Delivery and Returns.

Delivery Information

Here, you can find information on delivery costs, timescales and locations, as well as other important shipping details.

Ownership And Care

This section includes all the important information we think you should know about caring for your boots.

YOUR BASKET

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Help

For help with your order please phone customer services on

+44 (0)131 240 3672

Open 8.30am - 5pm (GMT)
Monday - Friday

Alternatively send us an email.